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Lettuce Ladies LLC's Policies

Accessbility Statement:

Lettuce Ladies LLC is committed to making our website accessible to all visitors, including people with disabilities. We actively work to improve usability by following recognized accessibility standards such as WCAG 2.1 Level AA. Our efforts include providing descriptive alt text for product images, maintaining a clear heading structure, and supporting keyboard navigation. Accessibility is an ongoing process, and we welcome feedback to help us continue improving.

Shipping Policy:

1. Shipping Process

  • Packages are shipped within two business days of placing your order. Every effort is taken to make the shipping time as prompt as possible.

  • Lettuce Ladies LLC offers USPS Ground Advantage, USPS Priority Mail, and USPS Priority Mail Express.

  • Once your order has been shipped, you will receive a confirmation email with tracking information. Didn’t receive an email? Fill out the contact form promptly.

2. Shipping Rates:

  • Shipping rates function at a flat rate. USPS Ground Advantage is $3. USPS Priority Mail is $12. USPS Priority Mail Express is $50. There is no additional cost for multiple items.

3. Delivery Times:

  • Estimated delivery times vary depending on the shipping method selected and your location.

  • Please note that we cannot guarantee delivery dates as they may be affected by factors beyond our control, such as weather conditions or carrier delays.

4. Returns Policy:

  • We do not accept returns or exchanges unless the item arrives damaged.

  • Requests for returns due to damage must be reported within seven days of receiving the item.

  • Any items reported as damaged after the seven-day period will not be accepted for return or exchange.

  • To report damaged goods, please email us at lettuceladiesllc@gmail.com with your order number and clear photos of the damaged items.

5. Lost or Missing Packages:

  • Lettuce Ladies LLC is not responsible for lost or missing packages once they have been shipped and tracking information has been provided.

  • If you believe your package is lost or missing, please contact the shipping carrier directly to file a claim.

Terms of Service

The Terms of Service may be found here.

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